ارتباط بین رضایت شغلی با استرس شغلی و عوامل مرتبط با آن در پرسنل فوریت پزشکی دانشگاه علوم پزشکی مازندران در سال 1393

نویسندگان
مهران حسین زاده
حامد حسین زاده
نرگس رازقی
زهره برزگر
چکیده
زمینه و هدف

پژوهش حاضر به منظور تعیین رابطه رضایت شغلی با استرس شغلی و عوامل مرتبط با آن در پرسنل فوریت پزشکی دانشگاه علوم پزشکی مازندران انجام شده است.

مواد و روش ها

مطالعه از نوع توصیفی تحلیلی بوده، که نمونه های مورد مطالعه متشکل از 150 نفر پرسنل فوریت پزشکی دانشگاه علوم پزشکی مازندران بودند. ابزار جمع آوری داده ها، پرسشنامه رضایت شغلی محقق ساخته و پرسشنامه استاندارد استرس شغلی HSE بود. روائی محتوی پرسشنامه با مشاوره صاحب نظران تأیید شد و ضریب پایایی آن با روش آزمون مجدد در مورد 10 درصد تعداد کل نمونه ( 15 نفر ) به فاصله دو هفته محاسبه گردید. ضریب آلفا کرونباخ برای کل پرسشنامه 85 / 0 و برای بعدها از حداقل 8/ 0 تا حداکثر 91 / 0 بدست آمد. برای تحلیل داده ها از نرم افزار SPSS v.21 و از روش های آماری توصیفی (میانگین، انحراف معیار و ضریب همبستگی) و استنباطی (تحلیل واریانس، آزمون های دقیق فیشر و ضریب همبستگی پیرسون) استفاده، و 05 / P < 0 ، معنی دار در نظر گرفته شد.

یافته ها

بیشترین میزان رضایت شغلی مربوط به بعد شرایط محیط کار و کمترین میزان آن مربوط به بعد ارتباط کار با زندگی شخص و امنیت شغلی بود. تحلیل واریانس نشان داد بین رضایت شغلی با استرس شغلی و عوامل مرتبط با آن، ارتباط معنی داری وجود دارد ( 05 / P < 0 ). همچنین بین رضایت شغلی پرسنل فوریت با برخی از ویژگی های فردی نظیر سن و سابقه کاری رابطه معنی داری وجود دارد ( 05 / P < 0).

نتیجه گیری

رضایت شغلی پرسنل فوریت پزشکی در سیستم ایمنی و بهداشت اهمیت حیاتی دارد و به ارتقاء عملکرد و کیفیت مراقبت، کاهش هزینه های مراقبت بهداشتی و رضایتمندی بیماران کمک بهینه ای می نماید.



* نویسنده مسئول: دانشگاه علوم پزشکی بابل، بیمارستان آیت ا... روحانی.

پست الکترونیک: Hamedhamedya@yahoo.com
کلیدواژه‌ها
استرس شغلی
رضایت شغلی
اورژانس

عنوان مقاله English

The Relationship between Job Satisfaction and Job Stress and Its Related Factors among Emergency Medical Services Personnel of Mazandaran University of Medical Sciences in 2013

نویسندگان English

Mehran Hosseinzadeh
Hamed Hosseinzadeh
Narges Razeghi
Zohreh Barzegar
چکیده English

Introduction and Aims

This study aimed to determine the relationship between job satisfaction and job stress and its associated factors associated in EMS personnel of Mazandaran University of Medical Sciences.

Materials and Methods

Cross-sectional study was that a total of 150 emergency personnel affiliated to Mazandaran University of Medical Sciences, 150 questionnaires were completed and returned. Data collection questionnaires were researcher made job satisfaction and HSE job stress. Content validity was confirmed by expert consultant and the reliability coefficient were calculated by the test-retest method in %10 of cases (N = 15) at 2-wk intervals. Total cronbach’s alpha coefficient was 0.85 and for dimensions it was 0.8 to 0.91. In data analysis SPSS v.21 software and descriptive statistics (mean, standard deviation and correlation coefficient) and inferential statistics (ANOVA, Fisher’s exact test and Pearson’s correlation coefficient) were used in significant level of (P < 0.05).

Results

According to the results the most level of job satisfaction was related to workplace conditions and the lowest was in the relationship with one’s life and job security. Analysis of variance showed significant differences between job satisfaction and job stress and its related factors, there is meaningful relationship (P < 0.05). Also there was a significant relationship between job satisfaction among emergency personnel and some individual characteristics such as age and working experience (P < 0.05).

Conclusion

Job satisfaction of EMS personnel is a vital factor in health and immune system that causes to improvement of performance, quality of healthcare and patient satisfaction and reduction of costs.



* Corresponding Author: Babol University of Medical Sciences, Ayatollah Ruhani Hospital.

E-mail: Hamedhamedya@yahoo.com

کلیدواژه‌ها English

Job Stress
Job Satisfaction
Emergencies
Mukherjee S, Beresford B, Glaser A, Sloper P. Burnout, psychiatric morbidity, and work-related sources of stress in paediatric oncology staff: A review of the literature. Psychooncology, 2009;18(10):1019-28.

Kelly D1, Ross S, Gray B, Smith P. Death, dying and emotional labour: problematic dimensions of the bone marrow transplant nursing role?. J Adv Nurs. 2000;32(4):952-60.

LeSergent CM, Haney CJ. Rural hospital nurse’s stressors and coping strategies: a survey. Int J Nurs Stud. 2005;42(3):315-24.

Letvak S, Buck R. Factors influencing work productivity and intent to stay in nursing. Nurs Econ. 2008;26(3):159-65.

Wang W, Kong A‌W, Chair SY. Relationship between job stress level and coping strategies used by Hong Kong nurses working in an acute surgical unit. Appl Nurs Res. 2011;24(4):238-43.

Cavalheiro AM, Moura Junior DF, Lopes AC. Stress in nurses working in intensive care units. Rev Lat Am Enfermagem. 2008;16(1):29-35.

Hsu HC, Kung YW, Huang HC, Ho PY, Lin YY, Chen WS. Work stress among nursing home care attendants in Taiwan: A questionnaire survey. Int J Nurs Stud. 2007;44(5):736-46.

Asgari P, Naklzadeh M. [The relationship between job stress, social support and job satisfaction among employees of the National Drilling Company]. New Findings in Psychology, 2010;14:35-50. [Persian]

Azad-marzabadi E, Tarkhorani H. The relation between job stress and job satisfaction in a group of personnel. J Res Behav Sci. 2006;1(2):121-9. [Persian]

Ansari ME, MirAhmadi MR, Zabihzadeh K. [Exploring the relationship between job stress, job satisfaction, organizational commitment and organizational citizenship behavior]. Journal of Human Resources Management in the Oil Industry, 2010;4(13):153-66. [Persian]

Yaghoubi M, Yarmohammadian MH, Javadi M. Organizational commitment and job stress at Isfahan University of Medical Sciences teaching hospitals managers. J Health Adm. 2008;11(33):63-8. [Persian]

Mirzabeigy Gh, Salemi S, Sanjari M, Shirazi F, Heidari Sh, Maleki S. Job satisfaction among Iranian nurses. Hayat, 2009;15(1):49-59. [Persian]

Price M. Job satisfaction of registered nurses working in an acute hospital. Br J Nurs. 2002;11(4):275-80.

Santamaria N, O'Sullivan S. Stress in perioperative nursing: sources, frequency and correlations to personality factors. Collegian. 1998;5(3):10-5.

Pelosi P, Caironi P, Vecchione A, Trudu G, Malacrida R, Tomamichel M. Anexiety and stress in the nursing staff. A comparative study between intensive care and general wards. Minerva Anestesiol.1999;65:108-15.

Kolagary Sh, Khoddami H. Relation between nursing managers' leadership styles and rate of nursing employees' job satisfaction. J Gorgan Uni Med Sci. 2007;9(3):66-8. [Persian]

Wang W, Kong A‌W, Chair SY. Relationship between job stress level and coping strategies used by Hong Kong nurses working in an acute surgical unit. Appl Nurs Res. 2011;24(4):238-43.

Changizi A. Effects of reward and punishment system on job satisfaction of Tarbiat Modares University experts [dissertation]. Tehran: Tarbiat Modares University; 2001. [Persian]

Darboe KA. Emprical study of the social correlattes of job satisfaction among plant science graduates of a midwestern university: A test of Victor H .Vrooms (1964) Expectancy Theory. University Press of America; 2003.

Tyson PD, Pongruengphant R. Five-year follow-up study of stress among nurses in public and private hospitals in Thailand. Int J Nurs Stud. 2004;41(3):247-54.

Golbasi Z, Kelleci M, Dogan S. Relationships between coping strategies, individual characteristics and job satisfaction in a sample of hospital nurses: Cross-sectional questionnaire survey. International Journal of Nursing Studies, 2008;45(12):1800-6.

Adamson BJ1, Kenny DT, Wilson-Barnett J. The impact of perceived medical dominance on the workplace satisfaction of Australian and British nurses. J Adv Nurs. 1995;21(1):172-83.

Pisanti R,Van der Doef M, Maes S,Lazzari D,Bertini M. Job characteristics, organizational conditions, and distress/well-being among Italian and Dutch nurses: A cross-national comparison. Int J Nurs Stud. 2011;48(7):829-37.

Vaghar Seyyedin A, Portaghali P, Farokhfal Kh. Job satisfaction survey among nurses working in hospitals of Birjand University of Medical Sciences. Modern Care Journal, 2006;2(8):16-21. [Persian]

Liu LF. Job satisfaction of certified nursing assistants and its influence on the general satisfaction of nursing home residents: An exploratory study in Southern Taiwan. Geriatr Nurs. 2007;28(1):54-62.