مواجهه با خشونت شغلی و عوامل مرتبط با آن در پرستاران شاغل در بیمارستان های دانشگاه علوم پزشکی نیشابور

نویسندگان
بهنوش ایروانی 1
محمد بیدخوری 2
زهرا علیزاده 1
علی موحدی 3
1 کمیته تحقیقات دانشجویی، دانشگاه علوم پزشکی نیشابور، نیشابور، ایران
2 گروه اپیدمیولوژی، دانشکده بهداشت، دانشگاه علوم پزشکی تهران، تهران، ایران
3 گروه هوشبری، دانشگاه علوم پزشکی نیشابور، نیشابور، ایران
چکیده
مقدمه

خشونت­‌های شغلی از علل مشکلات روانی و فیزیکی و کاهش رضایت و عملکرد شغلی پرستاران می‌­باشد. هدف از این مطالعه بررسی میزان بروز و منبع خشونت شغلی و عوامل مرتبط با آن در پرستاران بوده است.

مواد و روش­‌ها

این مطالعه توصیفی تحلیلی از نوع مقطعی، در سال 1397 با مشارکت 181 پرستار و به روش نمونه­‌گیری طبقه­‌بندی تصادفی ساده بر روی پرستاران شاغل در بیمارستان‌­های آموزشی دانشگاه علوم پزشکی نیشابور انجام شد. ابزار پژوهش شامل پرسشنامه خشونت شغلی در بخش بهداشت و درمان بود. اطلاعات با نرم­افزار SPSS v.19 تجزیه و تحلیل شد.

یافته‌­ها

میزان بروز خشونت فیزیکی، کلامی و جنسی علیه پرستاران در 12 ماه منتهی به انجام پژوهش به ترتیب 25/7 ،72/6 و 2/1 درصد گزارش شد. بیش از 66 درصد از پرستاران ابراز کردند که روشی برای گزارش­‌دهی خشونت در محل کار آنها وجود ندارد. پرستاران کمبود پرسنل و امکانات و شلوغی بخش را به عنوان مهم‌ترین علت خشونت علیه پرستاران اعلام کردند. نتایج آزمون‌­های آماری ارتباط معنی­‌داری بین بخش و خشونت کلامی، بین جنسیت و خشونت فیزیکی و بین تعداد شیفت کاری در هفته و خشونت فیزیکی و کلامی نشان داد.

نتیجه­‌گیری

خشونت کلامی علیه پرستاران بیشتـر توسط بیماران و همراهـان آنها و پزشـکان اتفـاق می‌افتد. خشونت فیزیکی بیشتر توسط همراهان بیماران اتفاق می‌­افتد. پرستاران معمولاً خشونت شغلی علیه خود را گزارش نمی­‌دهند و خشونت شغلی علیه پرستاران در حال تبدیل شدن به یک پدیده عادی در بیمارستان­هاست.
کلیدواژه‌ها
خشونت شغلی
خشونت فیزیکی
خشونت کلامی
خشونت جنسی
پرستاران

عنوان مقاله English

Workplace violence against nurses and related factors in Neyshabur University of Medical Science’s hospitals

نویسندگان English

Behnoosh Irvani 1
Mohammad Bidkhori 2
Zahra Alizadeh 1
Ali Movahedi 3
1 Students Research Committee, Neyshabur University of Medical Sciences, Neyshabur, Iran
2 Department of Epidemiology, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
3 Department of Anesthesia Nursing, Neyshabur University of Medical Sciences, Neyshabur, Iran
چکیده English

Introduction

Workplace violence leads to psychological and physical problems and reduces the satisfaction and performance of nurses. The aim of this study was to investigate the incidence rate and source of workplace violence against nurses.

Methods & Materials

A cross-sectional study was conducted using 181 nurses at Neyshabur University of Medical Science’s teaching hospitals in Neyshabur, Iran, from April 2016 to June 2018. Participants were selected through stratified random sampling. Workplace violence in the health sector questionnaire was used for data collection. SPSS Statistics for Windows version 19 was used for data analysis.

Results

The majority of participants (67.2%) were female and the mean age of the nurses was 28.8 years ± 5.3 SD. The incidence rate of physical, verbal, and sexual violence was 25.7%, 72.6%, and 1.2%, respectively. More than 66% of the nurses suggested that there is no procedures for reporting of violence in their workplace. Shortage of personnel and facilities and crowded wards was descript as most important causes of physical and non-physical violence against nurses. Statistical analysis showed a significant relationship between wards and verbal violence, sex and physical violence, and number of shifts per week and physical and verbal violence.

Conclusion

The verbal violence against nurses is very common and occurs more often by patients and their relatives and physicians. Hospital managers pay very little attention to this problem. Nurses usually do not report workplace violence against themselves and workplace violence against nurses is becoming a typical phenomenon in hospitals.

کلیدواژه‌ها English

workplace violence
physical abuse
domestic violence
sex offenses
Nurses
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