Comparison of Nurses 'and Patients' Viewpoints on the Quality of Nursing Care

Authors
mina askari 1
somayeh jafariany 2
omid ghafouri 3
mostafa bazr 3
atefeh dehnoalian 4
1 Department of Nursing, Islamic Azad University of Neyshabur Neyshabur, Iran
2 Department of Statistics, Neyshabur University of Medical Sciences, Neyshabur, Iran
3 BSc in Nursing, Islamic Azad University of Neyshabur Neyshabur, Iran
4 Department of Nursing, Neyshabur University of Medical Sciences, Neyshabur, Iran
Abstract
Introduction

Using the views of nurses and patients and their participation in decision-making can provide more complete information about the quality of services. The purpose of this study was to compare nurses 'and patients' viewpoints about the quality of nursing care.

Materials and Methods

In this descriptive-analytical study, 300 hospitalized patients and 100 nurses working in 22 Bahman Neyshabur teaching hospitals participated. Patients were selected through systematic random sampling and nurses were selected through the census. QUALPAC questionnaire was used for data collection. Descriptive statistics, Kruskal–Walli, and U-Mann-Whitney were used to analyze the collected data.

Results

The results of the present study show that the quality of nursing care from the viewpoint of nurses and patients is at a desirable level.

Conclusion

The present study shows that the quality of nursing care from the viewpoint of nurses and patients is at a desirable level.
Keywords
Quality of Nursing Care
QUALPAC Questionnaire
Nurses
Patients
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